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	Rapid Content Distribution Performance Analysis

	Live ‘in-application’ Support

Facilitating the often necessary separation of subject matter expertise
from effective knowledge transfer and staff proficiency, the IDT “Performance Improvement” Solution is a method of continuous
enterprise Performance Improvement that delivers the complete
enterprise systems knowledge, training and process performance
improvement metrics & analysis as well as, personalized performance
programs that enhance user productivity and efficiency.

It boasts unprecedented speed, flexibility and ease of use. It automates
the creation of documentation, simulations and “live” in-application
software support known as Electronic Performance Support for all
mainstream MS Windows based applications including major enterprise
systems such as SAP, Oracle, CAD applications like CATIA and even
Green screen applications.

IDT (Intelligent Dialog Technology) is a Framework that is a scalable solution combining
knowledge (using content output authored by Epiplex500 and/or externally generated
content ) with performance measurement and delivery mechanism that provides our
customers with very real and demonstrable Improved Performance enterprise-wide. This
Framework comprises 5 key components: Content Creation & Compilation, Content Publishing
& Distribution, Electronic Performance Support System (EPSS) Server, Gateway 500 and
Analysis (Analyzer 500 & Analyzer 500 Plus).

BPM Integration
Capture all the step-by-step activities of a
business process in mainstream applications,
and map the technological interventions of
business processes.

	Utilizing content that may be created
	using our own Epiplex500 Product Suite
	or, incorporating new or existing
	content that may have been created
	using other third party authoring tools.

	Content types may include policy
	documents, SOPs, compliance documents,
	images, and multimedia content, as well
	as training materials, simulations and e-
	learning.

	Consultants align customer require-
	ments to create a feasibility study and
	finally,bring together the components to
	deliver the desired outcomes.

	A system that incorporates Intelligent
	Dialog Technology (IDT) to deliver
	knowledge transfer, performance
	measurement & analysis.

	EPSS with with live, in-application
	contextual learning and the
	Gateway 500 which houses a compre-
	hensive, indexed and searchable
	catalog of content, documents and
	training, deliver all learning, knowledge
	and performance support that the user
	has access to based on role to achieve
	benchmark performance levels.

	Using Adaptive Analytics the system is
	able to create individualized performance
	and knowledge improvement programs.
	The system also delivers a unique
	progress reporting schedule that
	measures & analyzes performance.


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	IDT Performance Solution
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